Privacy Policy

Last Updated: [10 November,2024]

At Super VPN: Turbo Fast & Secure, developed by TurboFast Super VPN & Texting Apps, your privacy matters to us. This Privacy Policy (“Policy”) describes how we collect, use, and protect your personal information when you access or use the Super VPN: Turbo Fast & Secure mobile application or any associated services, features, or content (collectively, the “Services”). This Policy applies only to our Services and not to any third-party websites or applications we do not control.

Please read this Privacy Policy and our Terms and Conditions carefully. By choosing to use Super VPN: Turbo Fast & Secure or any of our Services, you acknowledge and agree that your personal information may be collected, used, and shared in accordance with this Policy. If you do not agree with any part of this Privacy Policy, you should not access or use our Services

We may update this Policy from time to time. Any material changes will be communicated via the app or website. Continued use of the Services after changes indicates your agreement to the revised Policy.

Information We Collect

We collect various types of information to provide and improve our Services:

1. Account Information

You may provide information such as your name, email address, and password when creating an account.

2. Social Login

If you sign in via Google or Facebook, we may collect your name, email, profile photo, and language settings.

3. Usage Data

When using the VPN, we collect non-identifiable logs related to server connections, performance metrics, and purchase history (for premium users). We do not collect or store your browsing activity, DNS queries, or real IP address.

4. Device & Technical Data

This includes IP address, device ID, OS type/version, language, and crash logs to help improve app stability and usability.

5. Customer Support

When you contact us, we collect any information you provide, such as your email address and support issue details.

How We Use Your Information

We use the collected data for purposes such as:

  • To provide and maintain our Services.
  • To personalize your experience based on language or region.
  • To troubleshoot issues and provide customer support.
  • To analyze performance and improve features.
  • To comply with legal requirements.
  • To promote new services, if you've opted in.

Sharing of Your Information

We may share your information as follows:

  • With Affiliates: Within our corporate group to offer Services
  • With Service Providers: Payment processors (e.g., Apple, Google), hosting providers, analytics tools.
  • For Legal Reasons: If required to comply with a legal process or protect user rights.
  • During Business Transfers: In case of a merger or acquisition.
  • With Consent: When you agree to share your data for specific purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to maintain session integrity, measure engagement, and personalize the experience. You can control or disable cookies via browser or device settings, though doing so may limit some features.

Security

TurboFast Super VPN & Texting Apps implements standard industry measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure. We encourage you to protect your credentials and data on your end as well.

International Data Transfers

Your information may be processed on servers located in India, the US, Singapore, or other countries where we or our partners operate. By using the Services, you consent to such transfers.

Your Rights

You may:

  • Access, correct, or delete your personal information.
  • Request a copy of your data.
  • Withdraw consent where applicable.
  • Object to marketing messages (unsubscribe at any time).

To exercise these rights, please contact us through the information below.

Data Retention

We retain personal data only as long as necessary to provide the Services or as required by law. Inactive account information may be deleted upon user request.

Access, Modification, and Deletion

You may make changes to the information you provided in conjunction with your account by logging in to your account and changing the applicable information. If you are not able to do so by logging into your account, or if you wish to terminate and delete your account, you may contact us. Following receipt of a request from you, we will take reasonable steps to make changes or delete your information as required under the applicable law. You can even delete your account using the Super VPN: Turbo Fast & Secure application from the app's settings.

Children’s Privacy

The app is not intended for users under the age of 16. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

Do Not Track

We do not currently respond to “Do Not Track” signals from browsers due to lack of standardization.

California & EEA Users

  • California Residents: You may request details about personal data shared with third parties for direct marketing.
  • EEA, UK, and Swiss Residents: You have GDPR rights, including the right to access, correct, erase, or restrict the processing of your data. You may also lodge a complaint with your local authority.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

https://turbofast.io/contact-us